Security & account access
Login assistance and ways we keep your account secure
10 articles
How do I reset my password?
Two-factor authentication (2FA) troubleshooting tips
How do I set up two-factor authentication (2FA)?
Why is my email address not being recognized during login?
Where can I find my Guideline account number?
What Guideline does to keep accounts secure
How do I opt out of the sale of my personal information?
Are my Guideline 401(k) assets protected?
How to keep your Guideline account secure
Why does my bank account not match the information I entered into Guideline?