Security & account access
Login assistance and ways we keep your account secure
12 articles
How do I reset my password?
Two-factor authentication (2FA) troubleshooting tips
How do I set up two-factor authentication (2FA)?
Why is my email address not being recognized during login?
Where can I find my Guideline account number?
What Guideline does to keep accounts secure
How do I opt out of the sale of my personal information?
Are my 401(k) assets protected?
How to keep your Guideline account secure
Why does my bank account not match the information I entered into Guideline?
How do I log in to my Guideline account?
Common login issues and solutions