Your 401(k) roster helps you view and manage current and former employees who may currently participate in your 401(k) plan, may be eligible to participate in the plan, or who may otherwise be entitled to receive plan information (e.g. terminated employees). Details found in this section generally mirror your payroll provider’s census reports, so please ensure that employee records are up-to-date with your payroll provider.
When employee details have been added to the Roster tab of your administrator dashboard, we automatically assess employee 401(k) eligibility based on your plan’s eligibility requirements (months of service and age).
If an employee is eligible to participate, we’ll automatically send them an email invitation with information on how to set up their 401(k) account, or how to opt-out of participation. You can check the status of an employee’s invitation, resend employee invitations, and determine whether an employee has taken action on their invitation by searching for the employee in the Roster tab and reviewing the “Status” and “Description” columns. Please be sure to remind new employees about our automatic enrollment policy.
If you use Gusto or a Gusto Embedded provider for payroll, we’ll automatically import relevant employee details (e.g. names, dates of hire, dates of birth, termination dates, etc.) from your payroll portal in nightly syncs, and will then automatically create an employee profile on your 401(k) roster. To ensure that employees appear on your 401(k) roster, please first confirm that you have created an employee profile within your payroll provider’s portal before reaching out to us.
Please note that once an employee has set up their 401(k) participant profile, some employee information may not update in the administrator dashboard (e.g., email addresses). If a profile change must be made, the employee will need to update their personal information within their participant dashboard.
Self-service payroll
For self-service plans that do not use Gusto or a Gusto Embedded provider for payroll, you must log in and add new employees directly to the Roster tab by clicking on “Add Employee” on the right-hand side of the page.
As we will not have access to your payroll platform, you are responsible for managing and updating your 401(k)roster. You can use census reports generated with your payroll provider, and ensure that employees have been invited to participate in the plan, when eligible, in accordance with your plan’s service requirement.